PAYMENT GATEWAY COMPLIANCE
Refund & Cancellation Policy
Last Updated: October 11, 2026 • Provider: Dasgupta Technologies
1. The 7-Day 100% Money-Back Guarantee
At Publyst (operated by Dasgupta Technologies), we guarantee complete customer satisfaction for our autonomous social publishing platform.
🛡️ 100% Money-Back Guarantee Terms: If Publyst does not meet your business expectations or workflow requirements, you are entitled to a full 100% refund of your initial subscription fee within 7 calendar days of payment. No hidden penalties, no administrative fees.
2. Self-Service Subscription Cancellation
You maintain full control over your billing cycle with zero contractual lock-in:
- One-Click Cancellation: Cancel anytime via the Brand Hub dashboard (
/dashboard) or by texting /cancel_plan to the Telegram bot.
- Prepaid Cycle Access: Upon cancellation, your account retains full publishing capabilities until the conclusion of your prepaid billing period.
- Zero Future Charges: Once cancelled, automatic renewal is immediately halted, and your payment method will not be debited again.
3. Refund Processing & Banking Turnaround SLA (Razorpay)
All approved refunds are executed via our payment aggregator partner Razorpay:
1
Instant Initiation: Upon receiving your request, our operations desk approves and initiates the refund in the Razorpay merchant portal within 24 hours.
2
Credit to Original Source: Razorpay and the banking network route funds back to your source account (UPI, Net Banking, Credit/Debit Card) within 5 to 7 business days.
3
Confirmation & Receipt: You receive an instant automated Razorpay Refund ARN and confirmation receipt via email and Telegram.
4. GST Credit Note Issuance
For business customers who provided a GSTIN, an official GST Credit Note compliant with Section 34 of the Central Goods and Services Tax (CGST) Act, 2017 will be issued reflecting the reversed tax liability.
5. How to Initiate a Refund or Billing Inquiry
To request a refund under the 7-day guarantee, simply provide your registered phone number, Telegram handle, or Razorpay Payment ID to:
Email Desk: support@publyst.tech
Escalation / WhatsApp: +91 92316 75661
Compliance Office: Dasgupta Technologies, Kolkata, West Bengal 700001, India
Our billing support team operates 7 days a week and responds within 24 hours.
